Training – our multi-agency offer

Multi-agency training helps practitioners and volunteers understand their roles, responsibilities and safeguarding procedures; and create a shared understanding of assessment and decision making practices.

Our Training Offer – the MSB provides access to free face to face and online learning to multi-agency professionals who work with children and families in Manchester.  The MSB does not deliver training to individual organisations/schools/agencies, as our duty is to provide multi-agency training.

Please note we cannot recommend any private training organisation; nor do we hold a list of recommended trainers.

For details of all courses and to book a place visit our training website at

It is the responsibility of agencies to ensure all their staff have the correct skills and knowledge to be effective in their role and therefore single agency introductory safeguarding courses delivered by our partners are accepted as an approved course to access the MSB Themed and Special Interest courses. Anyone applying from the voluntary or private sector will need to complete an approved introductory safeguarding course.

Introductory Safeguarding courses

Anyone who works with children and/or their families in Manchester will need to complete an introductory safeguarding course every 3 years.

Practitioners with ‘Designated’ or ‘Named’ responsibilities for ‘Child Protection’ or ‘Safeguarding Children’ should receive refresher training every  2 years.

Details of the MSB introductory safeguarding courses can be found on our training website at

Themed or special interest courses

Details of the MSB themed or special interest courses can be found on our training website at

Briefings and Case Review Events

Half and full day briefings run throughout the year – some are held regularly; other briefings and events may arise throughout the year in response to SAR or SCR or significant changes in policy and procedures.

Details of briefings and events can be found on our training website at

Online training with the MSB

Online learning is flexible, taking place at a pace, place and time to suit the learner and can offer a high quality and consistent message to learners.

There are various sources of online learning available to professionals, practitioners and volunteers who live or work in Manchester.

Our online learning site has been developed in conjunction with the Virtual College. Through the MSB online learning site you will be able to view, select and receive immediate access to a range of online learning opportunities.

Anyone can self-register for online learning and can access over 50 safeguarding related training courses. These range from basic ‘Introduction to Safeguarding’ and refresher courses; to specific subject areas.

Online training with other providers

There are a number of free online courses provided by the government and other organisations that are available to all – see our online learning with other providers resource for details and links.

Multi-agency Training Pool

All our face to face training is delivered by our multi-agency training pool.

We aim to prove high quality learning and development activities to meet local need. This requires developing and maintaining an multi-agency pool of suitably skilled and experienced practitioners and managers from member agencies who support the design, delivery and evaluation of multi-agency training.

The training pool provides an exciting opportunity for professional development and we would be pleased to hear from colleagues interested in membership.

If you would like to nominate yourself or a colleague; or would like more information about the training pool, please contact the Business Unit

Quality Assurance and Evaluation of training

To monitor and evaluate the impact of our learning and development activities, we coordinate training evaluations and monitor learning into practice. This informs the development of our Learning and Improvement Strategy and future provision.

The MSB Quality Assurance Strategy (published October 2017) has been endorsed by the MSB and Learning and Development Subgroup. The MSB are offering all our partners, and others who deliver safeguarding training, the opportunity to have their courses reviewed.  This service is free to partners.

The process will include completing the MSB Training QA application TEMPLATE (Oct 2017) and submit electronic versions of training materials as outlined in the form.    A panel from the Learning and Development Subgroup will review the course (no-one from the panel will be from the agency that is being QA`d).  The material will be presented by a representative from your agency and will be assessed as a Gold, Silver or Bronze standard.  Confirmation of the award will include an electronic logo which can be used in your training material.  The strategy also includes a process if the training does not meet any of the standards.

Contact the Business Unit for more information.

To register for a course

For all MSB face to face training courses, each trainee needs to create their own login on the MSB training website and follow the user instructions given.

Costs and attendance & cancellation policy

Information in relation to:

  • charges for MSB training courses and events
  • charges to Private Organisations and Academies
  • course cancellation or non-attendance
  • attendance and registration processes

can be found on the on the MSB training website

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