Training – our multi-agency offer

Multi-agency training helps practitioners and volunteers understand their roles, responsibilities and safeguarding procedures; and create a shared understanding of assessment and decision making practices.

The Boards offer a range of multi-agency training, both face to face and online.

For further details and booking visit our training website training.manchesterscb.org.uk

It is the responsibility of agencies to ensure all their staff have the correct skills and knowledge to be effective in their role and therefore single agency introductory safeguarding courses delivered by our partners are accepted as an approved course to access the MSB Themed and Special Interest courses. Anyone applying from the voluntary or private sector will need to complete an approved introductory safeguarding course.

Adult Safeguarding Training
At present the MSAB does not offer face-to-face training sessions however, practitioners working with adults can access MSCB courses and online learning that might impact on their work.

Manchester City Council have a training offer that includes some training sessions that are open to other agencies -to find out more contact the MCC Learning and Development Officer by email to safeguardingadultstraining@manchester.gov.uk  Note – Manchester City Council staff who work with adults should access training through the intranet.

Online learning
There are many online learning resources available through our online learning website manchesterscb.virtual-college.co.uk and as detailed in our Online learning resource.

Introductory Safeguarding Courses

Anyone who works with children and/or their families in Manchester will need to complete an introductory safeguarding course every 3 years.

Practitioners with ‘Designated’ or ‘Named’ responsibilities for ‘Child Protection’ or ‘Safeguarding Children’ should receive refresher training every  2 years.

The MSB offers two introductory safeguarding courses:

  • Introduction to Safeguarding – a one day face to face training course delivered mainly by practitioners who are members of the Multi Agency training pool. Dates are available throughout the year.
  • Awareness of Child Abuse and Neglect – an online learning module with Virtual College which takes approximately 2 and a half hours to complete.

Introduction to Safeguarding
Introduction to Safeguarding is a one-day course delivered by members of the MSB Training Pool.

The aim of the course is to develop the knowledge and ability to recognise and deal effectively with safeguarding issues and promoting the welfare of children.

The course will discuss the Early Help Strategy and the Levels of Need in Manchester as well as understanding when a referral is needed or an Early Help Assessment should be completed. The course will also cover recognising signs and indicators of abuse.

As this course is multi-agency it provides the opportunity to learn about the roles of others, develop contacts and share perspectives.

Course dates will be advertised throughout the year on our training website training.manchesterscb.org.uk – places will be allocated to ensure as many agencies as possible attend rather than allocating on a first come basis – this is to ensure and facilitate wide ranging discussions and knowledge sharing.

Access to further training

Anyone who wants to apply for a MSB themed or special interest course will need to have completed an approved introductory safeguarding course within the last 3 years.

An approved introductory (entry level) course is defined as any of the following:

  • the one day ‘MSCB Introduction to Safeguarding Children’ course.
  • the MSCB ‘Awareness of Child Abuse and Neglect’ online learning module with Virtual College.
  • Manchester City Council online learning module accessed via the intranet (City Council staff only).
  • an equivalent health service introduction to safeguarding children course (consult department safeguarding lead to confirm which courses are of an equivalent standard to the MSB course).
  • an approved single agency introduction to safeguarding course.
  • external mandatory safeguarding children training quality assured by the MSB.

Themed Courses

These courses provide a fuller understanding of particular themes or issues relevant to safeguarding children and young people; and are aimed at those who work regularly with children, young people and adults who are parents or carers.

The courses are often co-written and delivered with practitioners who have particular knowledge and experience in that field. Themes include those that are commonly identified in SAR or SCR, for example: Parental Mental Health; Domestic Violence and Abuse; or Substance Misuse.

Course dates will be advertised throughout the year on our training website training.manchesterscb.org.uk – places will be allocated to ensure as many agencies as possible attend rather than allocating on a first come basis – this is to ensure and facilitate wide ranging discussions and knowledge sharing.

Note: Anyone applying for a themed course or special interest course will need to have completed an approved introductory safeguarding course in Manchester within the last 3 years.

Child and Young Person Development
This is a one-day course developed in collaboration with the Family Nurse Partnership and delivered by members of the MSB training pool. The course covers aspects of both child and adolescent development in relation to physical, neurological and social-emotional development. There is also a presentation on the role of the Paediatrician by a Consultant Paediatrician.

The aim of the course is to provide workers with an understanding of normal child development in order that the potential for child abuse or neglect can be recognised. There is an emphasis on brain development, including the significant changes in the teenage years.

Child Sexual Exploitation
This is a one day course developed in collaboration with the Phoenix Protect Team and is delivered by members of MSB training pool.

The course includes learning in relation to recognising the signs and indicators of abuse, the grooming process, interventions with young people and information on specialist service provision.

The aim of the course is to raise awareness of Child Sexual Exploitation and how to respond appropriately.

Domestic Violence and Abuse Awareness
This is a one-day course delivered by members of the MSB training pool. The course is designed to provide a solid foundation of understanding in relation to power and control models of domestic violence and abuse, in line with current MSB policy.

The course has been revised to include harmful behaviour within young people’s relationships, in light of the Home Office definition of domestic violence and abuse now applying to 16–17 year old young people. Risks to children who witness domestic violence and abuse will also be discussed and highlighted. This course will provide an introduction to the follow up course entitled ‘Domestic Violence and Abuse: the impact on the child’.

The aim of the course is to raise the awareness of domestic violence and abuse for those who work with children, young people and their families. To be able to recognise and respond appropriately to indicators of domestic violence and abuse, in order to increase safety for children and their families.

Domestic Violence and Abuse: the impact on the child
This is a one-day course delivered by members of the MSB training pool. It is designed to provide a more in-depth analysis of the direct impact of witnessing domestic violence and abuse, on the development of children and young people. This includes how domestic violence and abuse affects parenting capacity and interventions to support children.

A new aspect of the course will look at some of the research in relation to violence and abuse within young people’s intimate relationships and interventions and activities available for use.

Anyone attending this course will need to have completed a domestic violence and abuse awareness course either with the MSB or within their own agency.

The aim of the course is to identify the ways in which domestic violence and abuse can impact on parenting and develop an increased understanding of the perspective of the child, in order to promote the welfare of children and young people.

Introduction to Case Conferences and Core Groups
This is a one-day course developed in partnership with Manchester Safeguarding and Improvement Unit. It is delivered by members of the MSB training pool.

The course highlights best practice in relation to the process and application of child protection procedures. There is a particular emphasis on the roles and responsibilities of professionals attending child protection case conferences and core groups. The ‘Voice of the Child’ underpins the course with a focus on young people’s participation in safeguarding processes.

The aim of the course is to provide participants with an overview of the purposes and content of child protection case conferences and core groups and clarify roles and responsibilities.

Parental Mental Health and Safeguarding Children
This one-day course has been developed in conjunction with specialist mental health services. It is delivered by members of the MSB training pool. The course will include learning from Manchester Serious Case Reviews where parental mental health has been a factor.

Learners will develop their understanding of depression, anxiety, and psychotic illness. There will also be reference to Personality Disorder.

The aim of the course is to develop an increased understanding of the most common mental illnesses and how this impacts on parenting. To summarise treatment options for mental health problems, including an understanding of mental health services in Manchester and potential pathways to care.

Neglect
This is a one day course developed and delivered by members of the MSB training pool.

Priority for places on this course will be given to practitioners who work directly with children and / or their families to assist them in developing an understanding of, and tools to assess, the impact of neglect.

The aim of the course is to develop the knowledge and ability of professionals in order that they may recognise neglect and deal effectively with safeguarding and promoting the welfare of children.

Safeguarding Disabled Children
This is a one-day course planned and delivered by members of the MSB training pool, in conjunction with specialist practitioners working in the field of disability.

Historical and current attitudes towards disability will be explored, alongside definitions and working models of disability. Communication with children is a key theme and learners can practice their skills relating to communicating with non-verbal children. A dedicated section relating to Person Centred Planning is included, followed by a focus on the increased vulnerabilities of children with a disability. The day concludes with a refresher of the safeguarding processes and how this relates to disabled children.

The aim of the course is to raise the awareness of professionals in relation to the vulnerability factors of disabled children in order that strategies may be applied that will safeguard and promote the welfare of disabled children.

Working with Children and Young People who display Sexually Harmful Behaviour
This is a one day training course delivered by a specialist manager from Barnardo’s.

Sexually harmful behaviour by young people has become an increasingly significant area for learning in Manchester. This course is designed for practitioners, managers or volunteers who provide a service for young people and their families in Manchester and who want an increased awareness of this topic.

The aim of the course is to provide an understanding of why young people engage in concerning and sexually harmful behaviour and to consider effective methods and models of therapeutic intervention and good practice.

Working with Families Affected by Substance Misuse
This is a one day course designed and delivered by practitioners from Eclypse (Drugs and Alcohol Service).

The course content includes exploration of the reasons why people misuse substances and what practitioners can do to support safe use or abstinence. The effects of substance misuse in pregnancy, the impact of substance misuse on attachment and parenting are explored. There will be a particular focus on the perspective of children who live with an adult who use substances and interventions that can be offered.

The aim of the course is to raise awareness regarding the impact of substance misuse on the continued wellbeing of children and young people and parenting capacity.

Special Interest Courses

Special interest courses are designed for those practitioners who have specific responsibilities in terms of safeguarding children and young people. The courses are tailored to look at a particular issue or safeguarding role in much more detail than that offered in a themed course. The topic may often involve complex and/or serious cases of child abuse; or be targeting managers.

Course dates will be advertised throughout the year on our training website training.manchesterscb.org.uk – places will be allocated to ensure as many agencies as possible attend rather than allocating on a first come basis – this is to ensure and facilitate wide ranging discussions and knowledge sharing.

Note: All special interest courses require applicants to have completed an approved introductory safeguarding course within the last three years.

Managing Risky Business – Managers only course
This is a management course aimed at strengthening the culture of effective inter-agency management in safeguarding children.

This course is delivered by an experienced external trainer and there are limited places which will be allocated by agency, not on a first come basis, to ensure that as many agencies as possible are represented.

Multi-agency Investigation of Child Abuse
This is a two-day commissioned course delivered by a Barrister with an extensive child protection and safeguarding legal background. This course should be attended by those who have a particular responsibility for safeguarding children and need to have a thorough understanding of complex and/or serious cases and Section 47 investigations.

The aim of the course is to raise awareness of, and explore issues around, joint investigations and examine the different roles of the professionals within these investigations.

Supervision in Safeguarding Children – Managers only course
This two-day workshop is aimed at those currently responsible for the supervision of front line practitioners with responsibility for working with children and families within the safeguarding agenda. It will outline core theoretical and practical frameworks and skills essential for supervision.

The workshop will be participatory, supported by some formal presentation. The workshop will be based around Staff Supervision in Social Care: making a real difference for staff and service users.

Briefings and Serious Case Review Events

Half and full day briefings run throughout the year – some are held regularly; other briefings and events may arise throughout the year in response to SAR or SCR or significant changes in policy and procedures.

Briefing dates will be advertised throughout the year on our training website training.manchesterscb.org.uk – places will be allocated to ensure as many agencies as possible attend rather than allocating on a first come basis – this is to ensure and facilitate wide ranging discussions and knowledge sharing.

Management of Allegations against adults who work with children – Managers only (half day)
This briefing is aimed at managers and leaders working in the children’s workforce who have responsibility for managing allegations against adults who work with children; or nominated safeguarding leads. The briefing will be led by the Local Authority Designated Officer.

Briefing outcomes:

  • Outline the Statutory Guidance that underpins the management of allegations.
  • Consider the role and responsibilities of the Designated Officer.
  • Define the threshold for referring to the Designated Officer.
  • Outline the process of a referral in respect of allegations against staff.
  • Consider your role and responsibilities in responding to allegations against staff.
  • Identify the difference between a conduct issue and an allegation safer working practice within the work.
  • Consider the Manchester context in relation to allegations.

Children Missing from Home or Care
This briefing is delivered by a senior social worker who specialises in children who go missing from Home or Care.

The briefing is targeted at, and places will be prioritised for, the following groups of staff: Designated Persons in schools; Operation Madison police officers and SPOC police officers with responsibility for Missing from Home; School and LAC nurses; Residential Children’s Home workers and managers; and Early Intervention workers.

The briefing will also look at Vulnerabilities Factors that affect young children and what makes a child likely to go missing.

Forced Marriage and Honour Based Violence (half day)
This briefing is delivered by members of the Manchester Safeguarding Children Board training pool. It is designed to raise awareness of the signs and indicators of Forced Marriage and Honour Based Violence. The briefing will explore some of the factors which perpetuate these issues and how agencies can respond.

Forced Marriage and Honour Based Violence (half day)
This briefing is delivered by members of the Manchester Safeguarding Children Board training pool. It is designed to raise awareness of the signs and indicators of Forced Marriage and Honour Based Violence. The briefing will explore some of the factors which perpetuate these issues and how agencies can respond.

Mental Capacity Act Awareness of Young People
The Mental Capacity Act presents challenges for health and social care practitioners in Manchester. Those who work with young people may be unaware of the application of the Act with regard to 16 and 17 year old young people. It is essential that frontline staff have a fundamental understanding of the requirements of this Act and the implications of the Act for their role.

The briefing will aim to increase understanding of the application of the Mental Capacity Act and how it applies to young people ages 16 – 17 years olds.

Introduction to Safeguarding Children Online (half day)
Anyone who works directly with children should have a level of awareness of online safety / e-safety. It is therefore the aim of this briefing to raise awareness of the safeguarding issues associated with the use of technology.

This briefing aims to raise an awareness of children’s use of the online world and the risks that this can present. The aim is to assist professionals and all who work with children to understand how children use the online world and how this can impact upon the safety and wellbeing of children and young persons.

Private Fostering (half day)
Do you know someone who is caring for somebody else’s child? The aim of this briefing is to raise awareness of Private Fostering, how this impacts on children and young people and how practitioners should respond.

The briefing will include information on legislation, policy and procedures relating to private fostering. It will address related issues of vulnerability including the links with trafficked children. It also provides an opportunity to share good practice.

Safeguarding Adult Review / Serious Case Review Learning Outcome briefing/event
The MSB will hold a briefings or events as required to share the themes and learning from local and national Safeguarding Adult Reviews (SAR) and  Serious Case Reviews (SCR).

Dates and venues will be added to the website through the year.

Online training with the MSB

Online learning is flexible, taking place at a pace, place and time to suit the learner and can offer a high quality and consistent message to learners.

There are various sources of online learning available to professionals, practitioners and volunteers who live or work in Manchester.

Our online learning site, manchesterscb.virtual-college.co.uk  has been developed in conjunction with the Virtual College. Through the MSB online learning site you will be able to view, select and receive immediate access to a range of online learning opportunities.

Anyone can self-register for online learning and can access over 50 safeguarding related training courses. These range from basic ‘Introduction to Safeguarding’ and refresher courses; to specific subject areas including CSE, FGM, Domestic Violence and Abuse and many more.

Online training with other providers

There are a number of free online courses provided by the government and other organisations that are available to all – see our online learning with other providers resource for details and links.

Multi-agency Training Pool

All our face to face training is delivered by our multi-agency training pool.

We aim to prove high quality learning and development activities to meet local need. This requires developing and maintaining an multi-agency pool of suitably skilled and experienced practitioners and managers from member agencies who support the design, delivery and evaluation of multi-agency training.

The training pool provides an exciting opportunity for professional development and we would be pleased to hear from colleagues interested in membership.

If you would like to nominate yourself or a colleague; or would like more information about the training pool, please email m.doherty@manchester.gov.uk

Quality Assurance and Evaluation of training

To monitor and evaluate the impact of our learning and development activities, we coordinate training evaluations and monitor learning into practice. This informs the development of our Learning and Improvement Strategy and future provision.

The MSB Quality Assurance Strategy (published October 2017) has been endorsed by the MSB and Learning and Development Subgroup. The MSB are offering all our partners, and others who deliver safeguarding training, the opportunity to have their courses reviewed.  This service is free to partners.

The process will include completing the MSB Training QA application TEMPLATE (Oct 2017)  and submit electronic versions of training materials as outlined in the form.    A panel from the Learning and Development Subgroup will review the course (no-one from the panel will be from the agency that is being QA`d).  The material will be presented by a representative from your agency and will be assessed as a Gold, Silver or Bronze standard.  Confirmation of the award will include an electronic logo which can be used in your training material.  The strategy also includes a process if the training does not meet any of the standards.

Contact the MSB Training Officer for more information by emailing m.doherty@manchester.gov.uk

To register for a course

For all MSB face to face training courses each trainee needs to create their own login on the MSB training website.

After registering the site will automatically send out an email to the address you have given. This email will contain a link that you must click on in order to activate your account – if you do not receive an email within an hour, please check your spam or junk folder.

Once you have activated your account you will need to log onto the MSB training website and apply for the individual courses you would like to attend.

An email will then be sent out to your line manager for their approval; they will need to click on the link in the e-mail to confirm approval is given.

Please note: manager approval for an MSB training course does not guarantee a place on the course as we need to ensure that all courses are as representative of the range of multi agency partners as possible. As a general rule a maximum of 5 places per agency, per course will be allocated.

If you have been allocated a place,the course will be displayed as ‘CONFIRMED’ in ‘My Courses’ on the MSB training website.

If you can no longer attend the training please cancel the course via the MSB training website using the ‘cancel course’ function.

Approximately one week before the course date you will need to log into the MSB training website to access and print off any training materials and venue instructions to take with you to the course.

After attending the course, you will need to revisit the MSB training website and complete the feedback and again three months later.

Once you submit your final feedback you will be able to print your course certificate.

Costs and our attendance & cancellation policy.

Charges for MSB Training Courses
Face to face training courses and online learning modules advertised as part of the MSB training programme are provided free of charge to statutory organisations and members of the voluntary, community and faith sectors whose representatives provide a service for, or come into contact with children, young people and/or their families in the City of Manchester.

Charges to Private Organisations and Academies
If your organisation charges for its service or you are an independent /academy school there will be a charge of £35 for face to face training.

A fee of £25 will be applied to anyone who fails to complete the online learning module within one month.

Occasionally the MSB may need to charge a fee for attendance on courses delivered by externally commissioned services. Any such charges will be detailed under the course information on the MSB training website.

Course Cancellation or Non Attendance
Applicants must cancel the course themselves via the MSB training website.

A charge of £35 per day will be incurred in respect of confirmed delegates from all sectors who fail to attend, without providing five working days notice, unless exceptional personal circumstances apply (work commitments excluded).

The MSB is reviewing charges for face to face courses and non-attendance fees.

Attendance and Registration
Please note that by accepting a place on an MSB course all trainees agree to login to their account on the MSB training website prior to training and print off all training materials (if provided). Venue details and directions are available to print off or access prior to the course.

Registration is usually from 9am and courses will begin at 9.30am prompt and finish at 4pm.

Delegates will be expected to remain for the duration of the course. The MSB reserve the right to refuse entry to any delegate who arrives 15 minutes or more after the course start time.

Tea and coffee refreshments are available on all courses. Delegates should make their own arrangements for lunch as most courses have a lunch break of 45 minutes.

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