Welcome to the page of our website aimed at everyone who works or volunteers with adults and their families.
Here we will provides information and signposting about the key safeguarding issues you may come across when working or volunteering with adults and their families.
Everyone has the right to live their lives free from abuse. It is recognised that certain groups of people may be more likely to experience abuse and less able to access services or support to keep themselves safe.
Real Safeguarding Stories
These videos are designed to help us all think about adult safeguarding issues. Throughout our lives we can become vulnerable and at risk. These videos explore issues such as drug abuse, online fraud, mental health, care for the elderly, and neglect. They are also designed to help us reflect on how people can be best supported, for example by addressing the needs of the carer, or by ‘making safeguarding personal’.
Visit the website at realsafeguardingstories.com
What to do if you are concerned about an adult
Anyone can witness or become aware of information suggesting that abuse is occurring. It is important that everyone understands what to do, and where to get help and advice. It is vital that everyone remains vigilant on behalf of those unable to protect themselves. This will include:
If you are a practitioner and you become aware of adult abuse you should report your concern.
Adult Multi-Agency Safeguarding Hub
Manchester City Council and its partners have a Multi-Agency Safeguarding Hub (MASH) that screens all contacts concerning the welfare or safety of a child or adult.
The Manchester MASH operate a consultation line for partner agencies – the number is 0161 219 2895 and is available between 8.45am and 4.30pm on weekdays.
Note: All concerns about the safety or welfare of a child, young person or adult must go through the Manchester Contact Centre: 0161 234 5001.
The Adult MASH deals with new safeguarding concerns and those related to closed inactive cases, where there is an adult who:
Within the MASH information from different agencies will be collected and used to decide what action to take. As a result, the agencies will be able to act quickly in a coordinated and consistent way, ensuring that adults at risk are safe from harm or abuse.
The Adult MASH involves partners from the City Council, the police and Health and Mental Health services working together in the same location; other services and agencies such as probation, housing services are brought in as required.
The development of this service supports the ‘Our Manchester’ policy and the MASH will develop the following benefits:
For further information on the development of the Adult MASH contact:
If an adult is missing you can inform the police and there is also a specialist national service Missing People to help you, telephone 0800 700 740 or visit their website www.missingpeople.org.uk.
Find our more in our missing adults resource.
If someone raises concerns about a person working with a vulnerable adult you must take the allegation seriously and treat it in line with the agreed procedures of your organisation.
Abuse of adults does not have to be deliberate, malicious or planned. It can happen when people are trying to do their best but do not know the right thing to do; or the person who causes harm does so because of frustration in the caring context.
Irrespective of why the abuse might happen, any abuse is harmful which makes it vitally important to ensure that those involved with the care and well being of others have a clear sense of what signifies abuse and what must happen should abuse be suspected or discovered. For more information see our ‘what is adult abuse?’ resource.
There is additional legal protection for such people under the Mental Capacity Act 2005 – for further information see our mental capacity resource.
Early Help for adults
Early help means intervening early and as soon as possible to stop problems emerging.
Lots of useful information for professionals working with adults can be found in Manchester City Council’s Help & Support Manchester Directory.
Use our quick Q+A to find commonly asked quesitons.
We try to keep our newsfeed as up to date as possible and feature items of interest to practitioners and volunteers across our partnerships